Customer Service
Mac Tools provides a wide range of tool boxes. Warranty and Returns. We provide a wide range of tool boxes, tool chests, utility carts, tool storage. Mac Tools Too l Trucks – Own Your Own Automotive Tool Franchise and Be Your Own Boss™ In addition to manufacturing a wide variety of outstanding automotive tools, Mac Tools provides one of the best franchise opportunities available to qualified candidates with a passion for the automotive industry. How To Warranty Exchange ANY Snap On Tool - Even If Your Dealer Wont SNAP ON WARRANTY CONTACT INFO LINK: THE. The Mac Tools team draws on more than 75 years of experience in the automotive tool industry when designing our tool storage products, meaning they incorporate many features specifically to support work in a garage environment. For example, our MB199UC mobile utility cart was created after years of observing how mechanics operate. Warrantable items can be returned to:Consumer Warranty Returns DepartmentMac Tools4380 Old Roberts RoadColumbus, Ohio 43228 See also.
Use these links to learn more about Matco Tools warranty information:
MATCO TOOLS LIMITED PRODUCT WARRANTY
Any tool or part branded with the Matco Tools (MATCO) name is warranted against defects in materials and workmanship. Matco, or one of its authorized representatives, will, at Matco's option, repair, or replace, any tool or part bearing the MATCO name, without charge, if the defective or malfunctioning tool or part is returned to Matco or one of its authorized representatives. Please be sure to include your name and address with the tool or part, and describe the nature of the problem.
To return a product through matcotools.com you must first Register as a user. You can then Login.
Once registered and logged in, returns can be processed through the Your Account link in the upper right corner of any matcotools.com page.
Matco shall have no obligation pursuant to the Matco Warranty with respect to any tools or parts which in Matco's sole judgement have been altered damaged, misused, abused, badly worn, lost or improperly maintained. This Warranty is null and void if the customer, or any other person other than an authorized representative of Matco, has made any attempt to service or modify the tool prior to its return to Matco under this Warranty.
All products sold by Matco to its Distributors are assigned a warranty code in the Matco Price List. The limited warranty provision with respect to each such product shall be the limited warranty designated in this warranty code agreement and may be amended by Matco from time to time in its sole discretion.
https://site-3651815-350-9256.mystrikingly.com/blog/free-download-microsoft-office-2013-full-version-for-mac. Matco Tools reserves the right to make periodic changes in construction or tool design at any time. Matco specifically reserves the right to make these changes without incurring any obligation or incorporating such changes or updates in tools or parts previously distributed.
The Matco Warranty is in lieu of all other warranties, expressed or implied, including any warranty of merchantability or fitness for a particular purpose, and sets forth the sole and exclusive remedy in contract, tort, strict liability, or otherwise. Under no circumstances shall Matco be liable for any special, incidental, or consequential damages.
Note: Some states do not allow the exclusion or limitation of incidental or consequential damages. The Matco Warranty confers specific legal rights. The purchaser may have other rights which vary from state to state or outside the United States of America.
No Matco employee, distributor or other person, other than an authorized officer of Matco, may extend the Matco Warranty. Any such alteration must be in writing and signed by such officer.
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MISUSED AND ABUSED PRODUCT
Over time, Matco's hand tools and service equipment have earned a reputation for world-class quality, superior workmanship, and professional-grade durability. When properly used and conscientiously maintained, Matco tools can provide you their full lifetime of reliable service. However, this is not to say that our tools are indestructible. When subjected to intentional physical misuse and abuse, even Matco tools can break or fail prematurely.
Matco Tools and our Matco Distributors recognize that the warranty coverage which we offer on our tools and equipment has a significant influence on your decision to purchase and use Matco products. We also recognize that the intentional misuse and abuse of hand tools continues to be a common concern to us all. As a result of both considerations, Matco has structured our warranty policies and product guarantees accordingly. While eminently fair by industry standards, Matco's Warranty reserves the right to exclude products which have been obviously and intentionally misused and abused.
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IMPORTANT NOTICES
Product Changes: Matco reserves the right to make changes in design, appearance and construction of any and all products listed herein without incurring any obligation in making such changes in products previously sold or transferred. MATCO also reserves the right to discontinue the availability of any products at such time as such action is considered necessary. Bartender 3 0 57 percent.
Liability: Matco cannot accept the responsibility for the results of using tools which have been abused or badly worn. MATCO also cannot accept responsibility for results of using tools incorrectly or using tools which have been improperly repaired or maintained.
Safety Tips: Matco encourages tool safety and proper tool use. We have provided various safety tips and proper tool usage tips throughout our on-line catalog. These tips are provided only as a convenience to our customers and we in no way imply that it is a complete list of all tool safeguards and precautions. We suggest you refer to the manufacturer's instructions when provided. Revit 2018 download mac.
Mac Toolbox Warranty
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According to a lawsuit filed by Marks & Klein, LLP, Stanley Black & Decker-owned Mac Tools tricks individuals into becoming Mac Tools distributors/franchisees, then forces them to perform repairs, process returns, and become repo men on a regular basis for no compensation.
In doing so, Mac Tools violates the Fair Labor Standards Act (FLSA) and the Minnesota Fair Labor Standards Act (MFLSA), according to the lawsuit.
The complaint, filed on behalf of Dee C. Walter, a Minnesota Mac Tools distributor of 39 years, also alleges that Mac Tools fails to comply with federal and state franchise laws.
Mac Tools has maintained that its opportunity is a 'distributorship' and not a franchise.
[SeeIs MAC TOOLS Stanley Black & Decker Selling Illegal Franchises?]
[See MAC TOOLS Guilty of Franchise Fraud?]
'MAC dictates… with an iron fist.'
Mac Tools markets its mobile tool distributor/franchise opportunity with an emphasis on the freedom and autonomy Mac Tools provides.
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But the lawsuit filed by franchise attorney Jerry Marks tells a different story.
'Mac captures its ‘distributors' with false promises, then dominates, controls, and exploits them,' the suit alleges.
https://czaam.over-blog.com/2021/01/microsoft-office-2019-16-34th.html. 'Mac aggressively dominates and controls the methods, details, and day-to-day business activities of the distributors to the detriment of the distributors and for the sole and exclusive purpose of inflating Mac's sales and profits….'
In sharp contrast to the freedom promised in Mac Tools franchise ads, the suit states 'Mac dictates every minute of a distributor's day with an 'iron fist.'
'…warranty repairman for no compensation'
According to the suit, Plaintiff Dee C. Walter would have never signed up with Mac Tools if they had disclosed that he'd have to do 10-15 hours of work per week without compensation:
This lawsuit arises from Defendant's willful failure to properly compensate Plaintiff, who is a former Mac Tools distributor, for certain warranty and repair work that Defendant requires all Mac Tools distributors to perform, in violation of the Fair Labor Standards Act 29 U.S.C. § 201 et. seq. ('FLSA')…
Matco Tools Return Policy
A significant requirement that the Distributor Agreement, as well as the preceding 'Disclosure Document' failed to disclose was the fact that distributors would have to perform certain repair and warranty work on broken tools purchased by Mac customers….
Mac and Stanley willfully failed to disclose any of the repair work that a distributor must perform in both the Disclosure Agreement and the Distributor Agreement. Instead of properly disclosing this additional, material and significant obligation to Plaintiff and other distributors prior to their entry into the various agreements, Mac and Stanley instead thrust these obligations on unsuspecting distributors after they have already entered into the system.
Had these burdensome obligations originally been disclosed by Defendants, plaintiff would not have entered into the various agreements and the Mac franchise system….
Mac's failure to disclose the numerous hours of warranty repair work that a distributor would have to perform each week, and Stanley failure to pay distributors a statutory mandated wage for the services performed constitutes an intentional fraud by omission and a violation of the Fair Labor Standards Act (FLSA).
The suit alleges that Mac Tools put an unfair burden on the longtime distributor:
Specifically, Mac required Plaintiff to repair or replace any broken items a customer may have had that were under warranty…
By way of example, Plaintiff was required to replace 'stripped gears' in the heads of ratchet wrenches or replace defective tool chest drawer rails. Mac failed to compensate Plaintiff for the time he spent repairing this equipment…
Furthermore, Mac required Plaintiff to spend countless hours throughout each week packaging and returning broken warranty tools such as air guns, electronic diagnostic equipment, and floor jacks, without compensating Plaintiff for his time.
Additionally, Plaintiff incurred significant expenses in the hundreds of dollars on shipping charges returning warranty items to Mac, without Mac ever reimbursing Plaintiff…
Mac also required Plaintiff to spend countless hours per week repossessing equipment that Mac customers purchased directly from Mac, but could no longer afford to pay for. …
Plaintiff consistently spent between ten (10) and fifteen (15) hours a week performing these unpaid job requirements for Mac.'
For violations of the Fair Labor Standards Act (FSLA) and the Minnesota Fair Labor Standards Act (MFSLA), the Plaintiff is seeking 'unpaid wages, liquidated damages, attorneys' fees and costs of suit, prejudgement interest, and declaratory judgements that Plaintiff was acting as employees of Mac while performing any repair or warranty work entitling them to unpaid wages under the FSLA [and MFSLA].'
ARE YOU FAMILIAR WITH THE MAC TOOLS DISTRIBUTORSHIP OPPORTUNITY? WHAT DO YOU THINK? SHARE A COMMENT BELOW.
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